BackIn Support
Questions, bugs or something that doesn't look right? We read every email.
Contact
Email northtempo.studio@gmail.com. Include your username and, for a bug, what you tapped and what happened. We usually reply within two days.
Common questions
- Report a post or a person: tap the ⋯ on a post or profile, or press and hold a photo, comment or message. We review every report within 24 hours.
- Block someone: the ⋯ on their profile. Unblock in Settings → People → Blocked people.
- A habit didn't check itself off from Apple Health: open Settings → Apple Health and make sure BackIn can read steps, workouts and sleep, or check the habit in by hand.
- Notifications aren't arriving: iPhone Settings → BackIn → Notifications, then Settings → Notifications inside BackIn.
- Delete your account: Settings → About BackIn → Delete account. This removes your profile, habits, check-ins, photos and messages.